- – Manage staff hiring, training, scheduling, and performance evaluations.
- – Oversee daily operations, ensuring smooth service and resolving customer issues.
- – Control inventory, budget, and expenses to maintain profitability and efficiency.
- MBA ou baccalauréat en gestion des opérations avec expérience pertinente.
- Collaborer à l'élaboration des objectifs et optimiser les processus.
- Négocier des partenariats et gérer les ressources opérationnelles.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.