- – Manage staff hiring, training, scheduling, and performance evaluations.
- – Oversee daily operations, ensuring smooth service and resolving customer issues.
- – Control inventory, budget, and expenses to maintain profitability and efficiency.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively to ensure guest satisfaction and drive sales initiatives.
- – Assist in hiring, onboarding, and training to develop a high-performing team.
- – Lead IT department to deliver effective services and support for retail operations.
- – Develop strategic technology plans that align with business objectives and goals.
- – Oversee system upgrades and ensure data security protocols are effectively implemented.