Operations Manager Emplois
- – Manage housekeeping operations, ensuring cleanliness and guest satisfaction.
- – Implement training programs for staff on customer service and safety protocols.
- – Coordinate with maintenance for timely room upkeep and address guest needs.
- – Greet guests warmly and manage customer inquiries with professionalism.
- – Take and process orders accurately using POS systems and handle transactions.
- – Maintain cleanliness of front-of-house areas and restock supplies as needed.
- Gérer les escalades 24/7 et assurer la satisfaction client
- Analyser incidents majeurs et coordonner les équipes internes
- Expertise en télécommunications et service à la clientèle