- – Maintain accurate records in QuickBooks Online for accounts payable and receivable.
- – Prepare and issue client invoices, tracking payments and overdue accounts.
- – Organize documentation and assist with administrative tasks for studio operations.
- – Build rapport with youth through one-on-one check-ins and emotional support.
- – Plan and facilitate life skills programming and wellness activities for youth.
- – Document observations and progress notes, ensuring data integrity and compliance.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence