- – Welcomes patients, ensuring a friendly and professional clinic experience.
- – Reviews and documents patient information accurately in the EMR system.
- – Provides education on clinic processes and supports efficient patient flow.
- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.
- – Support recruitment by posting vacancies, reviewing applications, and coordinating communications.
- – Conduct candidate prescreens, schedule interviews, and maintain recruitment records in Employment Hero.
- – Assist with onboarding, manage HR inquiries, and prepare routine HR communications and reports.