- – Provides direct support and advocacy to families using holistic, culturally safe methods
- – Develops and implements family support plans addressing mental, emotional, and physical needs
- – Organizes community programs and outreach focused on child welfare and family well-being
- – Enter and maintain data in organizational databases, ensuring accuracy and completeness.
- – Organize and digitize records, maintaining electronic and physical filing systems.
- – Prepare reports and assist with administrative tasks across multiple departments.
- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.