- – Establishes and maintains instructional design processes for consistent training content
- – Drives cross-team knowledge management systems to enhance learning effectiveness
- – Mentors team members, fostering collaboration and addressing knowledge gaps effectively
- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- Organiser et coordonner les activités quotidiennes du bureau.
- Offrir un soutien proactif à l'équipe de comptabilité et aux clients.
- Créer une expérience accueillante pour visiteurs et partenaires.