- – Provide exceptional customer service to in-person visitors and phone inquiries.
- – Coordinate mail distribution and perform various administrative tasks efficiently.
- – Foster positive relationships with citizens and colleagues through effective communication.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.
- – Provides direct support and advocacy to families using holistic, culturally safe methods
- – Develops and implements family support plans addressing mental, emotional, and physical needs
- – Organizes community programs and outreach focused on child welfare and family well-being