- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.
- – Draft pleadings and prepare legal documents, ensuring accuracy and compliance.
- – Utilize litigation support software for document management and organization tasks.
- – Record billable and non-billable hours while performing general office duties.
- Assurer l'accueil, la gestion des admissions et le traitement des dossiers.
- Coordonner l'entretien du parc automobile et gérer la documentation.
- Créer des documents, maintenir l'inventaire et compiler des statistiques.