- – Welcome patients and guide them through the check-in process efficiently.
- – Manage phone lines, confirm appointments, and handle incoming mail promptly.
- – Update medical records and maintain clinic inventory and cleanliness standards.
- – Provide exceptional customer service to in-person visitors and phone inquiries.
- – Coordinate mail distribution and perform various administrative tasks efficiently.
- – Foster positive relationships with citizens and colleagues through effective communication.
- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.