- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- – Provide exceptional customer service to in-person visitors and phone inquiries.
- – Coordinate mail distribution and perform various administrative tasks efficiently.
- – Foster positive relationships with citizens and colleagues through effective communication.
- – Build rapport with youth through one-on-one check-ins and emotional support.
- – Plan and facilitate life skills programming and wellness activities for youth.
- – Document observations and progress notes, ensuring data integrity and compliance.