- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.
- – Draft and finalize family law documents, ensuring compliance with legal standards.
- – Manage litigation calendars, deadlines, and client communications with professionalism.
- – Prepare financial disclosure and calculations using DivorceMate and maintain records.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.