- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.
- – Support recruitment by posting vacancies, reviewing applications, and coordinating communications.
- – Conduct candidate prescreens, schedule interviews, and maintain recruitment records in Employment Hero.
- – Assist with onboarding, manage HR inquiries, and prepare routine HR communications and reports.
- – Ensures efficient operation of the ONE Stop Shop front counter for customer support.
- – Provides essential administrative support to management and Council Committees.
- – Assists with budget administration and payroll support for departmental operations.