- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.
- Expérience en litige et soutien administratif aux avocats
- Maîtrise de l'anglais et compétences en gestion du temps
- Organisation de documents et planification d'enquêtes préalables
- – Manage a team delivering high-quality digital services to government partners.
- – Ensure adherence to operational processes for incident and service request management.
- – Foster a positive team culture while driving continual service improvement initiatives.