- Bilingual in English and French; excellent communication skills required.
- Analyze and process health benefit requests from professionals efficiently.
- Provide top-notch customer service while liaising with healthcare providers.
- – Provide occupational therapy assessments and interventions to enhance quality of life.
- – Collaborate with individuals and teams to develop person-directed support solutions.
- – Recommend adaptive equipment and assistive technology for improved accessibility.
- – Prepare and coordinate reports, agendas, and meeting materials for executives.
- – Analyze correspondence and manage executive attention on critical submissions.
- – Organize daily operations, establish procedures, and monitor administrative workflows.