- – Coordinate schedules, appointments, and personal commitments for senior leadership.
- – Manage time-sensitive errands, logistics, and transportation support as needed.
- – Handle confidential information with discretion and maintain strict privacy standards.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.