- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- Diriger des négociations complexes et évaluer des opportunités stratégiques.
- Agir comme conseiller stratégique pour la direction sur les partenariats.
- Analyser des données financières pour soutenir la prise de décision.
- – Provide trauma-informed support and crisis intervention for youth overnight.
- – Conduct welfare checks and maintain safety protocols in a live-in treatment home.
- – Document incidents and prepare handover briefings for morning staff and case managers.