- – Coordinate schedules, appointments, and personal commitments for senior leadership.
- – Manage time-sensitive errands, logistics, and transportation support as needed.
- – Handle confidential information with discretion and maintain strict privacy standards.
- – Answer and direct phone calls, emails, and other correspondence efficiently.
- – Schedule appointments, manage calendars, and coordinate travel arrangements.
- – Maintain filing systems, assist with bookkeeping, and prepare documents accurately.
- – Manage a team delivering high-quality digital services to government partners.
- – Ensure adherence to operational processes for incident and service request management.
- – Foster a positive team culture while driving continual service improvement initiatives.