- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- – Draft and finalize family law documents, ensuring compliance with legal standards.
- – Manage litigation calendars, deadlines, and client communications with professionalism.
- – Prepare financial disclosure and calculations using DivorceMate and maintain records.
- Expérience en service à la clientèle, idéalement en télécommunications.
- Résoudre les préoccupations clients tout en offrant un service exceptionnel.
- Maîtrise des outils informatiques et des technologies VoIP requise.