- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- – Prepare compilation engagements and complex tax filings for various entities.
- – Manage client files, ensuring accuracy, compliance, and timely completion.
- – Train and mentor junior staff, providing technical guidance and feedback.
- Fournir un soutien administratif et opérationnel au programme RSP.
- Organiser des réunions, gérer la correspondance et tenir des dossiers.
- Exigences : diplôme secondaire, expérience et compétences en Microsoft.