- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- Diriger des négociations complexes et évaluer des opportunités stratégiques.
- Agir comme conseiller stratégique pour la direction sur les partenariats.
- Analyser des données financières pour soutenir la prise de décision.
- – Build rapport with youth through one-on-one check-ins and emotional support.
- – Plan and facilitate life skills programming and wellness activities for youth.
- – Document observations and progress notes, ensuring data integrity and compliance.