- – Develop and implement personalized support plans for individuals with disabilities.
- – Build trusting relationships with individuals, families, and multidisciplinary teams.
- – Advocate for individuals' rights and facilitate access to community resources.
- – Coordinate schedules, appointments, and personal commitments for senior leadership.
- – Manage time-sensitive errands, logistics, and transportation support as needed.
- – Handle confidential information with discretion and maintain strict privacy standards.
- – Provide first- and second-level ERP application support, troubleshooting issues.
- – Monitor customer case portal, triage support tickets, and route as needed.
- – Assist with ERP implementation, testing, reporting, and end-user training.