- – Manage a team delivering high-quality digital services to government partners.
- – Ensure adherence to operational processes for incident and service request management.
- – Foster a positive team culture while driving continual service improvement initiatives.
- – Provide occupational therapy assessments and interventions to enhance quality of life.
- – Collaborate with individuals and teams to develop person-directed support solutions.
- – Recommend adaptive equipment and assistive technology for improved accessibility.
- – Provide exceptional customer service to in-person visitors and phone inquiries.
- – Coordinate mail distribution and perform various administrative tasks efficiently.
- – Foster positive relationships with citizens and colleagues through effective communication.