- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.
- – Provide exceptional customer service to in-person visitors and phone inquiries.
- – Coordinate mail distribution and perform various administrative tasks efficiently.
- – Foster positive relationships with citizens and colleagues through effective communication.
- Expérience en litige et soutien administratif aux avocats
- Maîtrise de l'anglais et compétences en gestion du temps
- Organisation de documents et planification d'enquêtes préalables