- – Assess child safety and wellbeing concerns, collaborating with families and communities.
- – Develop and implement case plans, providing ongoing support to children and families.
- – Advocate for community resources, ensuring connections for children in care.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Coordinate schedules, appointments, and personal commitments for senior leadership.
- – Manage time-sensitive errands, logistics, and transportation support as needed.
- – Handle confidential information with discretion and maintain strict privacy standards.