- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Direct and coordinate aerial wildfire suppression operations and airspace management.
- – Conduct aerial reconnaissance and provide clear radio communications post-mission.
- – Develop and deliver training for Air Attack Officers and wildfire management staff.
- – Enter and maintain data in organizational databases, ensuring accuracy and completeness.
- – Organize and digitize records, maintaining electronic and physical filing systems.
- – Prepare reports and assist with administrative tasks across multiple departments.