- – Build rapport with youth through one-on-one check-ins and emotional support.
- – Plan and facilitate life skills programming and wellness activities for youth.
- – Document observations and progress notes, ensuring data integrity and compliance.
- – Administers and maintains CRM data, ensuring accuracy and reliability of records.
- – Supports business development by providing updated client information and lists.
- – Trains users on CRM functionalities and promotes best practices for data hygiene.
- – Answer and direct phone calls, emails, and other correspondence efficiently.
- – Schedule appointments, manage calendars, and coordinate travel arrangements.
- – Maintain filing systems, assist with bookkeeping, and prepare documents accurately.