- – Receives and directs calls, providing information or referrals as needed.
- – Prepares work schedules and manages meeting agendas for the unit.
- – Collects and analyzes data, creating recordkeeping systems for reporting.
- – Provide technical assistance for hardware and software issues via multiple channels.
- – Log and track support requests in the Help Desk ticketing system for documentation.
- – Assist with user onboarding and offboarding, including hardware setup and account creation.
- – Oversee daily operations, ensuring efficient scheduling and patient flow.
- – Manage bookkeeping and financial administration to maintain clinic budgets.
- – Foster a welcoming environment while supporting team collaboration and growth.