- – Prepare compilation engagements and complex tax filings for various entities.
- – Manage client files, ensuring accuracy, compliance, and timely completion.
- – Train and mentor junior staff, providing technical guidance and feedback.
- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.
- Fournir un soutien administratif et opérationnel au programme RSP.
- Organiser des réunions, gérer la correspondance et tenir des dossiers.
- Exigences : diplôme secondaire, expérience et compétences en Microsoft.