- – Draft and finalize family law documents, ensuring compliance with legal standards.
- – Manage litigation calendars, deadlines, and client communications with professionalism.
- – Prepare financial disclosure and calculations using DivorceMate and maintain records.
- – Provide trauma-informed support and crisis intervention for youth overnight.
- – Conduct welfare checks and maintain safety protocols in a live-in treatment home.
- – Document incidents and prepare handover briefings for morning staff and case managers.
- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.