- – Prepare compilation engagements and complex tax filings for various entities.
- – Manage client files, ensuring accuracy, compliance, and timely completion.
- – Train and mentor junior staff, providing technical guidance and feedback.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.
- Expérience en service à la clientèle, idéalement en télécommunications.
- Résoudre les préoccupations clients tout en offrant un service exceptionnel.
- Maîtrise des outils informatiques et des technologies VoIP requise.