Office Support Emplois
- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- Bilingual in English and French; excellent communication skills required.
- Provide top-notch customer service and problem-solving support daily.
- Experience in customer service or health; training provided for success.
- – Lead execution of loyalty initiatives to enhance customer retention and experience.
- – Coordinate cross-functional projects, aligning stakeholders on priorities and timelines.
- – Analyze performance data to identify churn drivers and develop data-driven strategies.