

- Deliver the Families Plus program to African Nova Scotian families
- Promote family well-being, safety, and resilience
- Utilize child development, trauma-informed support, and therapeutic skills

- Field incoming calls, chats, and emails promptly.
- Identify customer needs and provide accurate solutions.
- Generate sales leads and meet call quotas.


- Coordinate, collect, and review monthly reporting packages
- Input data to SPB system ensuring billing accuracy
- Prepare monthly reports, support billing queries, manage projects





















