
- Field incoming calls, chats, and emails promptly.
- Identify customer needs and provide accurate solutions.
- Generate sales leads and meet call quotas.


- Deliver the Families Plus program to African Nova Scotian families
- Promote family well-being, safety, and resilience
- Utilize child development, trauma-informed support, and therapeutic skills


- Lead the environment and climate change staff in alignment with the organization's strategic plan
- Contribute to the leadership team of the NSFA
- Engage with members to understand their environment and climate needs to inform programming



















