- Supervise technical operations and ensure resources are operational.
- Coordinate with on-site staff and troubleshoot technical issues.
- Train new operators and evaluate performance during live events.
- – Develop and execute annual marketing plans aligned with organizational goals.
- – Lead end-to-end marketing campaigns across digital, print, and social channels.
- – Track KPIs and optimize strategies for client acquisition and brand awareness.
- – Analyze data using SQL to uncover insights and identify anomalies daily.
- – Investigate root causes of issues, testing and reproducing problems thoroughly.
- – Translate complex data findings into clear, actionable recommendations for leadership.