- – Analyze data using SQL to uncover insights and identify anomalies daily.
- – Investigate root causes of issues, testing and reproducing problems thoroughly.
- – Translate complex data findings into clear, actionable recommendations for leadership.
- – Oversee high-performing Engineering Managers to execute the Canadian roadmap.
- – Lead integration of Agentic development tools for enhanced software delivery speed.
- – Act as primary technical contact, translating engineering challenges for stakeholders.
- – Process incoming alarm signals and manage dispatch operations efficiently.
- – Utilize Microsoft Office and Windows software for administrative tasks and reporting.
- – Communicate effectively with the public via telephone, demonstrating strong problem-solving.