

- Create budgets and estimates by quantifying scopes of work
- Conduct risk assessments and develop mitigation strategies
- Develop project execution plans and maintain stakeholder communication


- Develop and implement IT Service Management systems
- Troubleshoot and resolve outages, collaborate with teams
- Strong technical skills and ITIL framework knowledge.


- Initiative to find tasks independently
- Ownership mentality for project success
- Reliable data collection for engineering decisions




















