- – Implement asset management strategies and policies for municipal resources.
- – Manage and analyze asset and financial data to inform budget decisions.
- – Collaborate with stakeholders to develop and maintain organizational data systems.
- Gérer la transformation CCaaS avec Google CCAI pour améliorer l'expérience client.
- Diriger la mise hors service de l'IVR et assurer une transition fluide.
- Élaborer une feuille de route d'optimisation IA pour des résultats mesurables.
- – Partner with teams to translate business questions into financial insights.
- – Build and maintain financial models for revenue, retention, and performance analysis.
- – Lead monthly forecasting processes and prepare investor-ready financial reports.