- – Respond to client inquiries, providing clear solutions for data and platform issues.
- – Log and track client issues, coordinating with technical teams for effective resolution.
- – Develop understanding of financial data products to enhance client onboarding and support.
- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- – Maintain cleanliness and safety of facilities through daily janitorial tasks.
- – Coordinate maintenance activities and respond to tenant inquiries promptly.
- – Perform minor repairs and preventative maintenance on building systems effectively.