- – Provide exceptional customer service to create a premium dining experience.
- – Maintain extensive product knowledge to inform and engage guests effectively.
- – Ensure cleanliness and safety by performing daily cleaning and opening procedures.
- – Handle inbound customer inquiries regarding product warranty and service requests.
- – Complete real-time transactions while utilizing multiple software applications efficiently.
- – Follow up on commitments and escalate unresolved matters to ensure customer satisfaction.
- Facilitate process hazard analysis (PHA, HAZOPs, what-if/checklist, FMEA, and human factors
- Support asset integrity, ensure equipment is designed to code, inspected, tested, maintained
- Manage change program, review changes, assess safety impacts, update safeguards