- – Provide exceptional customer service to create a premium dining experience.
- – Maintain extensive product knowledge to inform and engage guests effectively.
- – Ensure cleanliness and safety by performing daily cleaning and opening procedures.
- – Respond to client inquiries, providing clear solutions for data and platform issues.
- – Log and track client issues, coordinating with technical teams for effective resolution.
- – Develop understanding of financial data products to enhance client onboarding and support.
- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.