- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- – Create engaging content for social media to boost community engagement and support.
- – Develop and manage social media campaigns for fundraising initiatives and events.
- – Assist in producing communications materials, ensuring consistent branding and messaging.