- – Create engaging content for social media to boost community engagement and support.
- – Develop and manage social media campaigns for fundraising initiatives and events.
- – Assist in producing communications materials, ensuring consistent branding and messaging.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Process payroll accurately and on schedule for client employees and contractors
- – Review timesheets and adjustments to ensure payroll accuracy and compliance
- – Maintain payroll records and respond to client inquiries in a timely manner