- – Provide first- and second-level ERP application support, troubleshooting issues.
- – Monitor customer case portal, triage support tickets, and route as needed.
- – Assist with ERP implementation, testing, reporting, and end-user training.
- – Analyze data using SQL to uncover insights and identify anomalies daily.
- – Investigate root causes of issues, testing and reproducing problems thoroughly.
- – Translate complex data findings into clear, actionable recommendations for leadership.
- – Design scalable Spatial Cloud architectures integrating datasets and applications.
- – Collaborate with customers to implement spatial intelligence systems effectively.
- – Develop APIs and data pipelines to connect spatial data with operational systems.