- Résoudre incidents TI et fournir soutien aux utilisateurs finaux.
- Expérience de 3-5 ans en TI, certifications CompTIA souhaitées.
- Excellentes compétences en communication et service à la clientèle.
- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.
- – Maintain and update standard operating procedures and operational manuals.
- – Prepare and analyze retail performance reports to identify trends and gaps.
- – Coordinate cross-functional projects, ensuring clear communication and timelines.