- – Welcome customers warmly while ensuring a safe and compliant environment.
- – Manage customer flow and direct inquiries to Budtenders during peak hours.
- – Resolve conflicts calmly using de-escalation techniques and sound judgment.
- – Develop strategic solutions to achieve measurable business outcomes for clients.
- – Create and edit compelling materials, ensuring alignment with Canadian Press Style.
- – Manage project plans, schedules, and budgets to deliver high-quality client projects.
- – Initiate contact with potential customers to source new sales opportunities.
- – Conduct discovery calls to understand customer needs and requirements effectively.
- – Maintain and grow prospect database while routing opportunities to Account Executives.