- – Create a welcoming customer experience and assist with product selection.
- – Lead team during shifts, providing direction and coaching on service skills.
- – Manage opening/closing duties, including cash handling and store organization.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Create personalized guest experiences by actively listening and guiding product choices.
- – Lead shifts by providing direction, supporting teammates, and solving operational issues.
- – Manage store organization, complete cash handling, and ensure compliance with regulations.