- – Develop detailed structural engineering documents using AutoCAD for bridge designs.
- – Collaborate with engineers to refine design concepts and perform structural calculations.
- – Assist in field investigations and bridge condition assessments to inform design processes.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Maintain and update standard operating procedures and operational manuals.
- – Prepare and analyze retail performance reports to identify trends and gaps.
- – Coordinate cross-functional projects, ensuring clear communication and timelines.