- – Create a welcoming customer experience and assist with product selection.
- – Lead team during shifts, providing direction and coaching on service skills.
- – Manage opening/closing duties, including cash handling and store organization.
- – Own client relationships, ensuring optimal use of compliance platforms and services.
- – Drive onboarding and adoption, leading client webinars and success meetings.
- – Troubleshoot technical issues, translating details for client IT and operations teams.
- – Create welcoming experiences by listening and guiding guests in product selection.
- – Share accurate cannabis knowledge while processing transactions and handling cash.
- – Maintain store organization and cleanliness, supporting inventory and team needs.