- – Build respectful, supportive relationships with youth to foster growth and healing.
- – Support daily routines, including school, recreation, and life skills development.
- – Maintain a safe, structured environment while managing emotions and resolving conflicts.
- Surveiller et dépanner l'équipement réseau des clients 24/7.
- Gérer les billets et tenir les clients informés jusqu'à résolution.
- Collaborer avec des équipes pour répondre aux besoins technologiques.
- – Act as primary contact for customers, addressing inquiries and documenting needs.
- – Coordinate service requests, manage technician schedules, and monitor job progress.
- – Prepare accurate work orders, ensuring clear communication with customers and technicians.